• Where are your materials sourced? - Currently we source our leather from A&A Crack and Sons the U.K's leading high quality leather supplier. Thomas Ware & Sons Est. 1840, one of the only remaining traditional veg tanneries left in the U.K, supply us with our veg tan insoles and stiffeners, and happens to be just down the road. Our sole units are sourced from a Bristol based supplier as most of our styles have an English-made sole unit.

 

 

  • How long will my order take? - There is 2-3 weeks until delivery for orders from the U.K as all of our products are made to order. Over seas orders may vary, please refer to shipping, returns & terms.

 

  • Can you resole Ottowin shoes and sandals? -  Yes we offer a resoling service for £40.

 

  • I have wide feet. Do you do different widths? - At the moment we only produce narrow and medium width sizes. As we expand will do a wide size.

 

  • Do you make Ottowin shoes in mens sizes? -  All of our styles are Unisex and avaliable in both mens and womens sizes just select the right size for you from the drop down menu on the product screen.

 

  • Can I see the samples or try on Ottowin shoes and sandals? - If your based in or around Bristol,  fancy a trip to visit our studio workshop, please get in contact, we would love to show you around. Please bear in mind our samples are made in a size 6 and size 9.

 

  • How to order a different colour? - If you love one of our styles but you'd prefer it in a colour of another Ottowin shoe, please get in contact.

 

  • Can you repair my Ottowin shoes?  - We will do our best to repair your shoes, please contact us with some photos and a description of the problem.